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| Dräger has been manufacturing, supplying and maintaining medical equipment for over 100 years. World wide, Dräger has manufacturing facilities in six countries and has a sales and service network in over 100 countries including Australia.
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| Customers who purchase equipment from Dräger Medical receive the full support of our local and global service network which comprises of over 1300 service engineers worldwide. |
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| In Australia we have factory trained service staff in every state, installing and maintaining the complete range of Dräger medical equipment in the areas of operating theatres, emergency care, critical care and neonatal care. |
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| All equipment is maintained according to the strict guidelines required by Dräger using procedures which conform to Australian Standards AS3551. |
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| Dräger Medical Australia supports its customers locally through the provision of services such as: |
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- 24 hour telephone technical support.
- Service support agreement options, including provision of software and hardware updates at no extra cost to the customer. Software upgrades, where additional features are added, can also be purchased by the customer.
- Provision of spare parts.
- Remote service options.
- Technical training packages.
- Workshop and on-site repairs.
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For further information on service support agreements please contact our customer service team on
Phone: 1800 800 327
Fax: 1800 010 327
Email: med@draeger.com |
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