As a leading global company with the guiding principle “Technology for Life”, human health is our top priority. Our products and services protect, support and save lives. It is precisely in such a situation that we want to demonstrate this by doing our utmost.

In this context, Dräger has a special role to play in helping maintain the functionality of critical infrastructure --- the failure or impairment of which would result in lasting supply bottlenecks, significant disruptions to public safety or other drastic consequences. We have therefore issued a letter to our employees, key suppliers, service providers and transport companies for emergencies which enables them to remain fully mobile in exceptional situations, subject to compliance with certain conditions, in order to meet our social responsibility.

Our company has a current pandemic plan which is regularly updated and adapted under the direction of our internal company medical service. All schemes for the protection of our employees and for maintaining our operational capability are likewise developed in collaboration with our internal health management, which has received several awards. So a large number of employees are already working exactly where it is operationally necessary and medically justifiable (on site at your premises, in production, logistics and development; on a home office basis).
Thanks to an efficient internal IT department and carefully selected partners for communication technologies, we are able to provide a very large number of employees with a powerful PC workstation with access to all necessary central IT systems, as well as an internet-supported telephony solution. In areas where employees’ physical presence is required, we work with rolling teams and shifts in order to be able to switch to different teams in case of a possible infection of a team member which might also require isolation of other colleagues. In selected areas, we have preparations in place to be able to continue our work with special protective equipment even if corona cases occur.
Please also understand that, in order to protect our own employees – where telephone conferences are not possible – we are holding the required customer meetings and training courses with as few people as possible and avoiding large groups.

Last update: March 27, 2020

To meet the high demand for our products, we have already significantly expanded our production capacities in recent weeks. There has been a significant increase in global demand for personal protective equipment, especially FFP masks, half masks, particle filters, safety glasses and protective suits. We produce our masks in Sweden and South Africa. Our production capacities are currently fully utilized and we naturally have the relevant back-up stocks to cushion short-term fluctuations. However, due to the sharp increase in the number of infections, the amount of orders and inquiries is rising dramatically. As a result, our production capacities are currently fully utilized, and we have to prioritize deliveries/orders accordingly. We are doing this in accordance with our supply mandate, taking into account existing contractual obligations. You will of course appreciate that, despite enormous efforts, it is not always possible to satisfy this exponentially increasing demand directly and immediately.

In our Medical Technology division we are currently producing almost twice as many ventilators as before. We are working flat out to expand our production capacity even further. Here, the fact that we invested in a future-oriented factory using state-of-the-art industrial production methods several years ago is now paying off. We have agreed with our employees on innovative work organization and working time models. This gives us the necessary flexibility to respond to the high volume of orders. We particularly appreciate the commitment of our employees and are very grateful for their daily efforts to support our customers in helping others. 

In times of pandemic, we at Dräger are doing everything in our power to meet our social responsibility to provide for society – worldwide.  

Last update: March 27, 2020

• The operating pressure for air and 02 supply for the V500 and VN500 ventilators can range from 39 psi to 87 psi
• The operating pressure for the 02 supply for the Savina 300 can range from 43.5 psi to 87 psi.
• The operating pressure for the 02 supply for the Carina ventilator can range from 40 psi to 87 psi or 1-10 lpm low flow.

Last update: April 3, 2020

The current situation in the United States is extremely dynamic due to COVID-19 and the development of the pandemic. As a leading global company with the guiding principle “Technology for Life”, human health is our top priority. Our products and services protect, support and save lives. It is precisely in such a situation that we want to demonstrate this by doing our utmost. 

In the event older ventilator models that have placed into long-term storage are desired to be used, a full preventative maintenance and any needed repairs should be performed prior to clinical use. If you have any questions, please get in touch with your contact at Dräger in the usual way.  

Last update: March 27, 2020

You will find information on reprocessing medical devices above in the relevant product section.  

Last update: March 27, 2020

Dräger does not give clinical guidance. Please refer to the societies and organizations listed in the link section for further information, best practices and clinical guidance.

Last update: March 27, 2020

A 9 foot extension cable is available to allow the user interface to be further away from the bedside ventilation unit (PN: MS18781). Due to the current crisis, we are experiencing a high demand for this cable and  shipment delays will be experienced.

Last update: April 1, 2020

No, this is not possible.

Last update: April 1, 2020

Unfortunately it is not possible to reprocess the FFP protective masks supplied by Dräger.
All FFP protective masks contain electrostatic filter materials – the charge of these materials is destroyed by heat, radioactive radiation, UV radiation and the like, causing the mask to lose most of its filtration properties. Disinfectants such as isopropyl, ethanol and other detergents also destroy the charge of the filter material.
Since all the above-mentioned procedures cause lasting damage to the filter material, Dräger is not working on a reprocessing procedure.
In this connection, please also observe the information contained in the instructions for use for the respective products.

Last update: March 27, 2020

If storage conditions are ideal (low humidity, no high temperatures), it is very likely that fine dust filter masks can be used beyond their normal expiry date. However, only a test in an approved laboratory with the appropriate equipment can provide information in regards to 42 CFR Part 84 NIOSH Respiratory Protective Devices standard which verifies and measures current performance.

Last update: March 30, 2020

Dräger does not give guidance on which PPE should be used linked to COVID-19. As one possible source please refer to the World Health Organization (WHO) who published an interim guidance “Infection prevention and control during health care when COVID-19 is suspected” which names the appropriate PPE when in contact with patients (see chapter 3.2 Airborne precautions for aerosol-generating).

The purpose of a surgical mask is to protect against penetration by sprayed liquids and to protect others against droplets in the air exhaled by the wearer. A respirator mask protects the wearer against inhalation of minute airborne particles and droplets. More information can be found here.

In a non-occupational situation a surgical mask may be beneficial for the protection of other persons when the wearer believes that he or she may be spreading pathogens.

We are currently faced with an unprecedented demand for our ventilation and respiratory protection products. As a result, we have increased the production of these products and we will continue to work on ways to increase even further. Despite these efforts, our orders backlog and production lead times continue to grow. We are working diligently to serve all our customers as quickly as possible. We very much regret that we are currently unable to make any reliable statements about possible delivery dates for your order. We apologize for any inconvenience this may cause you.

Last update: April 1, 2020

Within the scope of our capacities and subject to any official orders, we will continue to supply our products and provide our services for medical care and personal protective equipment. To this end, we have increased our production along the entire value chain, also involving suppliers and services, and we are working on ways to increase further. In addition, we have taken various organizational measures to protect our employees in the best possible way and maintain the company's capacity to act. In parallel, we are preparing our workforce with the necessary tools and protective equipment where possible so they can be on site to carry out the necessary installations. Lastly, we are working with our logistics suppliers to ensure uninterrupted supply chain as much as possible.  You will of course appreciate that, despite enormous efforts, it is not always possible to satisfy this exponentially increasing demand directly and immediately.  

Last update: April 1, 2020

Please appreciate that we are only training key users and avoiding large groups when giving device briefings so as to protect our own employees.

Last update: April 14, 2020

If it should turn out that one of your employees who was in contact with our service technician today tested positive for COVID-19, please inform your contact at Dräger immediately so that we can take the necessary measures.

Last update: March 27, 2020

We will maintain our service operations for as long as possible and prioritize the functionality of our products and services. The focus will be on repairs and maintenance necessary for critical operations; all other routine activities will be of secondary importance. Of course, the safety of our customers, patients and employees is also important to us so that we are able to meet our social responsibility.  

Last update: March 27, 2020

At this time, some routine maintenance appointments may be rescheduled at the discretion of the hospital. We respect your concerns and we will suspend maintenance and testing currently scheduled to take place on your premises for as long as you deem it necessary. Please note,  that this will not lead to a suspension of your payment obligations and that your legal obligations remain unaffected (e.g. under the Medical Device Directive). 

We will do the suspended tests at a later stage or carry them out at contractually agreed intervals as soon as you indicate to us that we should resume our work. Note that there may be delays after resumption of our work as a result of the suspension.  

Please be aware that ensuring that medical equipment is serviced and maintained properly is critical to its use.  We recommend that all Draeger equipment be serviced within the proper timeframe and in accordance with our published specifications.

Last update: March 27, 2020