Dräger continues its Best in Class customer support through its renewed agreement with Intensive Care Online Network, Inc. (ICON). Through ICON’s Critical Care Resource Center, all Dräger ventilation customers have access to online continuing education and a real-time support system 24x7 staffed by clinicians. This enables Dräger to provide an elite level of clinical education and support that reaches new heights in customer satisfaction.
ICON staff members are accessible to provide education in the use of Dräger Evita® ventilators. ICON connects ICUs through broadband technologies to a Critical Care Center, integrating information from ICU life support and data systems.
ICON is an innovative concept in clinical support, education, ICU data management and monitoring. Designed to meet the needs of busy critical care practitioners, ICON is available 24 hours a day for real-time ICU support services.
ICON is staffed with a multidisciplinary group including intensive care physicians, pulmonologists, critical care nurses, nurse practitioners, respiratory care practitioners and information technology specialists. ICON staff members have advanced training and are Dräger certified in the use of Evita series, Savina®, Babylog® 8000 plus, Oxylog®, and now Carina® ventilators.
