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To obtain the best value for your investment, your medical equipment needs to operate reliably for the long term. Well maintained devices in your hospital should operate longer, be more reliable, and perform according to specification. Part of the DrägerService® suite of service and support plans, PreventiveCare is a proactive planned maintenance service program designed to help ensure the ongoing reliability and performance of Dräger medical equipment.

Fixed planned maintenance expenses

With PreventiveCare, you benefit from a fixed cost for annual preventative maintenance of your Dräger medical equipment – which enables you to accurately predict your service and support expenses from year to year.

Maximized equipment uptime

Timely scheduled preventive maintenance with original Dräger parts helps to maximize equipment uptime. Because unplanned downtime is generally avoided, you can plan with confidence. All service is provided by highly qualified Dräger service personnel to ensure efficient maintenance and optimized device performance.

Dräger’s service support network provides fast service response times to complement your in-house support efforts. You will receive a phone response to your request within 2 hours and an onsite visit if needed.

Custom solutions

In addition to offering PreventiveCare, Dräger can also provide custom solutions to meet your specific needs.

PreventiveCare includes:

  • Complete service documentation and access to technical support hotline
  • Inspection labour
  • Preventive maintenance – parts and labour
  • Software updates

Please note that this plan does not cover corrective maintenance activities or the cost of parts. Those aspects are covered in our TotalCare plan.

ISO Certified

Draeger Medical Canada Inc. is certified to be in compliance with ISO 9001 and ISO 13485 quality standards. We continuously and rigorously assess internal processes and organization to meet these defined quality standards, driving operational efficiency. Through our quality and corrective action systems, we continuously improve to meet our customers’ expectations in better ways.


Service Plan Comparison Chart (PDF)
Service Plan Comparison Chart (PDF)


Get in touch with Dräger

Contact Us Image Hospital Products

Draeger Medical Canada Inc.

​2425 Skymark Ave, Unit 1
Mississauga, ON L4W 4Y6

+1 866-343-2273