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Are you looking to optimize the uptime of your Dräger medical equipment – while keeping your service costs predictable? Then TotalCare is for you. Part of the DrägerService® suite of service and support agreement options, TotalCare is a comprehensive plan designed to provide all repair, preventive maintenance, and inspection activities of your Dräger medical equipment at a fixed annual cost.

Budget Security

At hospitals today, budgets are a key challenge. TotalCare provides a fixed cost for annual maintenance and repair of Dräger medical equipment – which enables you to predict your annual service costs. Keeping your equipment at peak performance both supports your clinical workflow and protects your investment for the long term.

Maximized Equipment Uptime

To minimize workflow disruption and maximize equipment uptime, scheduled preventive maintenance and fast response on corrective maintenance are essential. Dräger’s service support network provides fast service response times to complement your in-house support efforts. You will receive a phone response to your request within 2 hours and an onsite visit if needed. Dräger uses only the original replacement parts – either those used in the original manufacturing process or ones that have been improved during the course of the product development cycle. This ensures that your devices will operate reliably for as long as possible.

TotalCare Agreements Feature The Following:

Complete service documentation and access to

  • Technical Support
  • Inspection Labour
  • Preventive Maintenance – Parts and Labour
  • Corrective Maintenance – Parts and Labour (Diagnostics & Repair)
  • Software updates

Custom solutions

In addition to offering TotalCare, Dräger can also provide custom solutions to meet your specific needs.

ISO Certified

Draeger Medical Canada Inc. is certified to be in compliance with ISO 9001 and ISO 13485 quality standards. We continuously and rigorously assess internal processes and organization to meet these defined quality standards, driving operational efficiency. Through our quality and corrective action systems, we continuously improve to meet our customers’ expectations in better ways.


Service Plan Comparison Chart (PDF)
Service Plan Comparison Chart (PDF)


Get in touch with Dräger

Contact Us Image Hospital Products

Draeger Medical Canada Inc.

​2425 Skymark Ave, Unit 1
Mississauga, ON L4W 4Y6

+1 866-343-2273