Welcome to Service Request and Service Tracking – open 24/7!
Service Request is Dräger’s new online way to request service for your devices – such as calibration, maintenance or repair – and obtain a reference number (formerly known as a dispatch number) so you can send the devices to Dräger.
Service Tracking lets you track the progress of your devices through our Service Centre. You will receive update emails at defined steps in the process.
Service Request and Service Tracking are applications within the new Dräger Connect Digital Services platform.