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Data Protection

Data Protection Policy

Dräger is committed to protecting the privacy rights of everyone whose personal data is processed by Dräger. Therefore within this Data Protection Policy we will answer the important questions in relation to the processing of your data.

This Policy applies to the websites of Dräger and to the websites of all companies affiliated with Dräger who are referring to this Policy on their websites. It does not apply to Dräger websites referring to their own Data Protection Policy.

Please refer to our Provider Identification for information on the data controller as defined under Data Protection law (for those users from the European Union: Article 4 paragraph 7 of the General Data Protection Regulation).

Notwithstanding the above, the Dräger company responsible for the provision of goods or services is the Dräger company that is your contractual partner for the provision of the goods or services within the meaning of data protection law. Information on the relevant Dräger company can be found in the conditions for the provision of the respective goods or services.

What are my data protection rights?

You have the right:

  • to request information about the data Dräger has stored on you
  • to have Dräger correct, delete, block, or transfer your personal data, provided it is legally permissible for us to do so and also from a contractual perspective we are able to do this. We will block any data you ask us to delete if we are required by law to retain it
  • to directly contact the competent supervisory authority in the event of a complaint
  • to request the restriction of the processing of your personal data pursuant to Article 18 GDPR
  • to revoke your consent to us.
  • to object to the use of your personal data

Whom can I contact at Dräger if I have any questions about data protection?

Please feel free to contact our Group Data Protection Officer with your questions about the processing of your personal data and to request information, correction, or deletion.

By e-mail: dataprivacy@draeger.com


By mail:

Drägerwerk AG &Co. KGaA
Group Data Protection Officer
Moislinger Allee 53-55
23558 Lübeck
Germany

What data from me does Dräger process?

For technical reasons, we have to collect and store certain data when you access our website. We use this data to technically manage our websites.

We collect and store the following data when you access our website:

  • date and duration of your visit
  • the websites you visited
  • data identifying the browser and type of operating system you use
  • the details of the website you have visited before visiting our website (when available)


In addition, further data is collected using a log file, that is an automatic record of all or selected activities on a computer system. This means that data is automatically stored in log files on our servers every time you access one of our websites and every time you open a file on one of our websites.

Log files record the following data:

  • your computer’s IP address
  • authentication fields
  • date and time of access
  • access method
  • content of the HTML access
  • web server’s status code
  • information about the browser being used and your operating system


We also process personal data that you voluntarily share with us as part of a contract, a survey, in the processing of your request, or your registration, or when you log in. You can find out more under the section “For what purposes does Dräger use my data?”


Does Dräger use cookies?

To make our website as user-friendly as possible, we also use so-called cookies and similar technologies, as do many other companies.

What are cookies?

Cookies are small text files that your browser automatically creates and that are stored on your device (e.g. laptop) when you visit our website. Information is stored in the cookie that refers specifically to the device you are using. However, this does not mean that we gain direct knowledge of your identity. We use cookies to continually improve our website and provide you with a more personalised experience. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. This enables you, for example, to place individual products that you find on our website in your shopping cart without having to create a customer account or log in. Session cookies are automatically deleted after you leave our website.

We also use so-called temporary cookies to improve user-friendliness. These are stored on your device for a fixed period of time. Whenever you return to our website, it automatically recognizes that you have visited in the past and remembers any input you have entered or settings you have made, so you do not have to enter these again.

In addition to our own cookies, we also use cookies from third-party providers which record usage statistics on our website and evaluate these for the purpose of optimizing it, as well as to display information and advertising that is tailored specifically to you. These cookies also enable us to recognize that you have already been to our website when you visit it again. These cookies are automatically deleted after a set period of time. We explain the individual cookies from third-party providers we use in more detail in the following sections.

Can I use Dräger websites without cookies?

Most browsers accept cookies automatically. However, you can also set your browser to never store cookies on your device, or to always display a message before storing a cookie. In addition, the analysis and marketing tools described below give you the option of deciding for yourself which cookies you want to accept and which you do not. You can change this at any time by clicking on the links, deactivate previously permitted cookies at any time and thus object to the use of these technologies. This makes our use of cookies fully transparent to you. Please note, however, that if you deactivate some or all cookies, you may be unable to fully use all the functions of our website.

What tools does Dräger use for analysis and marketing?

When you visit our website, information about its use is automatically collected. This information is important to Dräger because it is the only way for us to find out what content on our websites is interesting to you and how we can continue to improve our services for you in the future. To do so, we use the following:

Dräger uses the following tools for analysis and marketing:

 

Adobe Analytics

We use Adobe Analytics from Adobe Systems Software Ireland Limited, located at 4-6 Riverwalk, Citywest Business Park 0000 Dublin 24, Ireland. Adobe Analytics stores data about how the website is used, such as:

  • pages visited
  • objects and links clicked
  • information about the time of visits, duration of visits, and repeat visits to the website

Adobe Analytics uses cookies for this purpose.

The analysis data is stored in anonymous form by encrypting your IP address. This means it is not possible to link the data to you personally. We collect this data so that we can measure the success of our websites.

Data processing by Adobe Analytics is governed by Adobe's privacy policy. Learn more about Adobe Analytics' privacy policy at https://www.adobe.com/de/privacy/policy.html


How can I object to the collection of this data?

You can object to the collection of your user data. To do so, please click on the following link: https://www.adobe.com/de/privacy/opt-out.html

 

HubSpot

For our online marketing activities, we use HubSpot, an integrated software solution that allows us to cover a wide range of aspects, including:

  • e-mail marketing (newsletter, banner and automated e-mails, e.g. to provide downloads)
  • social media publishing and reporting
  • reporting (e.g., sources of traffic, access, etc.)
  • contact management (e.g., user segmentation and customer relationship management)
  • landing pages, blogs, and contact forms
  • services (live-chat, chat-bots, ticket system, polls, knowledge databases)

Our contact forms allow you as a visitor to our website, to find out more about our company, download content and share your contact and demographic information with us. This information and the content of our website are stored on servers belonging to our software partner HubSpot. We will use this information to contact you. Cookies also allows us to find out which of our services might interest you. To do so, we store information about your interaction with our website, such as the documents you download, the pages you visit, and the date and time of your visit (“usage data”), as well as whether and when you have opened marketing e-mails from Dräger.

Where can I find out more about HubSpot?

HubSpot is a US software company with offices in Berlin.

Contact:
HubSpot Germany GmbH
Unter den Linden 26
10117 Berlin
Germany


How can I object to the collection of this data?

Although you have the option of revoking your consent at any time, you can also technically exclude the collection of your user data by adjusting the cookie settings of your browser and deleting the respective cookies. More information about the cookies used by HubSpot can be found here and here »

Microsoft SharePoint

For contact forms on some websites, we may also use forms that collect and store the user’s most recently visited website (“referrer URL”) in addition to the requested personal data.

For what purposes does Dräger use my data?

We collect and process data solely for purposes defined in advance, which may result from technical necessity, contractual stipulations, or express user requests. Furthermore, we will only use your data if you have given your advance consent for us to do so. Some of our online services, such as our applicant portal, are available only to registered users who have logged in as such. This registration is used to manage your ability to access and use the respective functions. We will request the personal data that is collected and stored when you log in as part of the respective online service.

Please see below or consult the terms of use of the respective online services for more information about the storage, processing, and purpose of collecting your data.

Dräger collects your data for the following purposes

Applicant management

The following section applies to the processing of your application-related data on our careers website.

Are you interested in registering as an applicant on Dräger’s careers website? Then you need to create a user account first. A user account consists of at least the following information:

  • first name
  • last name
  • e-mail address and telephone number
  • username
  • password

We are required to maintain records of your user account. We will retain these records for a period of six months after which you will be asked to consent to the data processing again. Your account will then be retained for additional six months once you have given your consent. If your account’s retention period is about to expire and you are still in the middle of applying for a position at Dräger the period will be extended until your application process has been completed.

Application-related data
We will save information you give us through the careers’ website as part of your application along with your name for up to three months after the application process has been completed. After that, the results will be saved only in anonymized form for statistical evaluation. It is not possible to draw any conclusions regarding your person based on this statistical data.

Identification of rejected applicants
Was your application to work at Dräger unsuccessful? In this case, we will save a data set to identify you in case you apply again for the same position at Dräger. However, this data set does not contain your entire professional qualifications.

The identification data set contains the following information:
• last name
• first name
• date of birth
• e-mail address
• applicant number

The identification data set will be permanently deleted no later than three months after the end of the application process.

Application at multiple Group companies at the same time
Have you applied for multiple positions at different Dräger companies at the same time? In that case, the respective HR departments to which you directly submitted your application may be informed that you have filed multiple applications at the same time.

Accessibility of applicant data
Have you applied for a specific position (direct application)? Then your data will be made accessible to the department advertising the job as well as the appropriate HR department.

Talent Pool

With your consent, we will include your application data in a talent pool for a period of six months.  In this talent pool, we store your contact and application data to find potentially suitable candidates for vacant positions. In such a case, we will contact you from us.

Security in handling personal data
Your data will be automatically encrypted during transmission. The steps we take to secure your data are always in line with the latest technology.

Online test for trainees (Germany)
To assess your aptitude as part of our application process for trainees, Dräger will process the following personal applicant data as part of an online test:

  • personal master data (e.g., first and last name, address, date of birth)
  • communication data (e.g., e-mail address, telephone number)
  • data on personal structure and cognitive abilities based on answers given during the online test

This data will be deleted after completion of the application process. The aforementioned time limits for the deletion of data nevertheless also apply to the applicant’s user account.

For users from the European Union, the legal basis for the processing of this data is the following declaration of consent given by you within the meaning of Article 6 (1) (a) GDPR:

Processing of personal data: Yes, I agree that Dräger processes my personal data for processing my application in accordance with the data protection declaration.

E-mail marketing

Have you signed up for one of our newsletters or stated your interest in information from Dräger in another context (e.g., when filling out a contact form)? If this is the case we are then able to use your e-mail address to send you information (e.g., invitations to events, webinars, or product information) on the basis of your interests. You may object to the use of your data at any time if you are no longer interested in our information. To do so, simply click the “Cancel” link in the respective newsletter.

For users from the European Union, the legal basis for the processing of this data is the declaration of consent given by you within the meaning of Article 6 (1) (a) GDPR.

Contacting you

Have you used one of our contact forms to request information about products and services from Dräger? Generally speaking, we use the data you state in the form to process your request. You can also give us your separate consent before sending your contact request if you are also interested in additional information, such as invitations to events, webinars, or product information.

For users from the European Union, the legal basis for the processing of this data is the declaration of consent given by you within the meaning of Article 6 (1) (b) GDPR.

Provision of goods or services

When you order goods or services from Dräger, we use the personal data you provide to us to process your order or deliver the requested goods. We may also use the personal data you provided to carry out the necessary steps prior to concluding the contract, answer your related questions, send shipping and billing information and processing or providing of customer feedback and support.

For users from the European Union, the legal basis for the processing of this data is the performance of a contract or the planned conclusion of a contract within the meaning of Article 6 (1) (b) GDPR.

In order to technically process your personal data, Dräger uses external service providers and contract processors to provide goods or services. These include, for example, operators of eLearning platforms and web shops. You will find more detailed information in the applicable terms of use or general terms and conditions.

Depending on which payment service provider you select in the order process, we will pass on the payment data collected for this purpose to payment service providers commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers may also collect this data from you themselves, if you open an account there. In this case, you must log on to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

Customer satisfaction surveys

Have you recently purchased a Dräger product or sent in a repair? We are very interested in finding out whether you were satisfied with the service we provided and whether we can do anything differently in the future. We therefore use the contact data shared in this context to contact a group of customers selected at random following our interaction with them. To contact customers, Dräger may sometimes use external service providers with whom corresponding data protection agreements are in place.

For users from the European Union, the legal basis for the processing of this data is our legitimate interest within the meaning of Article 6 (1) (f) GDPR. Our legitimate interest is derived from the following purposes of data collection: determining the satisfaction of current Dräger customers following the purchase or repair of a Dräger product. Since you are already a Dräger customer at that time, we presume that you agree to us contacting you to find out whether you are satisfied with us.

Website optimization

We aim to continue making our website better for you. To do so, we use various web analysis tools that provide us with answers to specific questions, such as: Which of our pages have you visited? Which links have you clicked? You can find a list of these tools under “What tools does Dräger use for analysis and marketing?”

For users from the European Union, the legal basis for the processing of this data is Article 6 (1) (f) GDPR. Our legitimate interest is derived from the following purposes of data collection: ensuring a smooth connection, ensuring the convenient use of our website and/or application, and the analysis of system security and stability. 


Does Dräger share my information with others?

Dräger reserves the right to share the data you transmit to us with our subsidiaries and specialist retailers (dealers) throughout the world. However, we share it only if doing so is necessary to process your data for its intended purpose.

Dräger sometimes uses external service providers for the technical processing of your data. We may transmit and process your data outside the country in which you reside or in one of the countries in which Dräger, its subsidiaries, specialist retailers (dealers), or service providers and suppliers operate. Such entities may be based outside the European Economic Area. Contractual obligations to comply with the provisions under data protection law are in place within the company and in our dealings with our specialist retailers (dealers), service providers, and suppliers.

When is my data deleted?

Dräger stores the personal data you transmit to us only for as long as they are needed (i.e., to fulfil the purposes for which you have transmitted this data to us, however we will delete it sooner if we are required to do so by law or you request that we delete your data). We will block any data you ask us to delete if we are required by law to retain.

What plug-ins does Dräger use?

In addition to its website, Dräger also maintains online presences within social networks and platforms. This is how we communicate with our active customers, interested parties and online visitors (users). User data can also be processed outside the European Union. There may be risks for users due to the more difficult enforcement of their rights. User data is often processed for market research and advertising purposes and can be used to create user profiles based on user behaviour and the resulting interests. On the basis of these user profiles, advertisements can be placed inside and outside the platforms that are intended to correspond to the interests of the users.  The user profiles also store data independent of the devices used by the users.

For users from the European Union: The legal basis for processing users' personal data is based on our legitimate interests in effective information for users and communication with users pursuant to Article 6 (1) (f) GDPR.  If the users are requested by the respective providers of the platforms to consent to the aforementioned data processing, the legal basis for the processing is Article 6 (1) (a), Article 7 GDPR. Please inform yourself about the further presentation of the respective processing operations and the possibilities for objection (opt-out) and familiarise yourself with the information of the providers linked below.

Instagram

We use a feed of the service Instagram on our website. Instagram is an audiovisual social media platform that allows users to share photos and videos and redistribute such data on other social networks ("Instagram"). The operating company of the Instagram services for users in the European Economic Area is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

The Instagram feed is integrated into our website via an iFrame and ensures that we can show you our Instagram content (such as photos and videos) on our website. The feed is disabled (grayed out) by default. Only when you click on the "I agree" button does your browser make a request to the Instagram media server, which also transmits your IP address so that the iFrame with our Instagram content can be displayed to you. This is technically necessary for the transmission. The legal basis for this is Section 6.1.a. of the GDPR.

Our websites also contain links to our Instagram account so that you can follow us on Instagram.

Further information on data protection and your rights and settings options in this regard are available in Instagram's privacy policy at https://help.instagram.com/155833707900388/.

YouTube

We have embedded videos from the YouTube video service of YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA, on our website; these video services are provided in the European Economic Area and in Switzerland by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("YouTube").

We only use the embedded YouTube videos in the so-called extended data protection mode. This means that YouTube does not store cookies for users who only visit the website with the embedded YouTube video and do not click on the video to start the playback of the YouTube video. If you click on the embedded YouTube video player on our website, YouTube may store cookies on your end device and may receive personal data from you. If you are logged in to YouTube at the same time, YouTube can assign any collected data to your YouTube account.

If you do not wish for this to occur, please do not use this function or play the YouTube videos. The processing of personal data collected while using YouTube is based on Section 6.1.a. of the GDPR, because you grant your consent by playing the video. You may revoke your consent at any time, which prevents data from being collected in the future.

Further information on YouTube can be found at https://www.youtube.com/yt/about/de/. Information on data processing and notes on data protection by YouTube can be found in the general data protection declaration of Google https://policies.google.com/privacy?hl=de&gl=de.

Slideshare

We also use Slideshare on certain individual Dräger websites to display our own presentations. Slideshare is a service operated by LinkedIn for sharing information such as presentations. Personal data about you is transmitted to slideshare.com, Google Analytics, and comScore as soon as you start one of our presentations. For your protection, we have embedded Slideshare with a double-click solution, which requires you to give your explicit consent before you use Slideshare. In addition, a cookie is set in your browser, and your data is transmitted to the US and stored there. Dräger has no control over this process, and Dräger has no knowledge of the scope of the data collection, the purpose, or the duration of storage by these services. comScore uses your data to create use profiles for marketing purposes, market research, and needs-based design of websites in order to provide needs-based advertising. Please contact comScore directly if you wish to exercise your right to object to this use.

For information about the collection of data (purpose, extent, further processing and use) by LinkedIn and comScore, as well as your rights in this regard and settings to protect your privacy, please see the following privacy policies:

LinkedIn: LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland, https://www.linkedin.com/legal/privacy-policy

comScore: comScore, 11950 Democracy Drive, Suite 600, Reston, VA 20190, United States, https://www.comscore.com/About_comScore/Privacy_Policy

Changes to our Data Protection Policy

You are reading version 5.0 of our Data Protection Policy, last updated in February 2021.

You can find previous versions of our Data Protection Policy here: https://www.draeger.com/data-protection

Dräger may change the Data Protection Policy at any time if...

... we introduce new products or services

... Internet procedures change

... Internet and IT security technology advances

... new legal requirements enter into force

We therefore reserve the right to change or supplement our Data Protection Policy as and when required. The revised version will be published here and will then apply to future use of our