ServiceConnect
—ServiceConnect is the service platform for all Dräger and customer technicians. ServiceConnect contains applications to execute maintenance, repair or configuration activities on Dräger devices, covering the following aspects:
Apps
- Download ServiceConnect Apps for offline use of certain functions
- Get an overview of ServiceConnect apps installed on your machine
- Automatically keep your installations up to date
Tests
- Display, change and set individual sensor values, valve positions, settings for tests or repair diagnosis
- Start self-tests of a device
Manuals
- Manuals for all Dräger products for the topics repair, maintenance, conversion, installation, function, instructions for use, technical service bulletins
- Full-text search and highlighting of keywords in documents
Configurations
- Upload and download user settings to a device
- Copy profile settings of one device to other devices
Data Snapshots
- Generate Device Status Reports for connected devices
- Assess the functionality of the device on the basis of log entries, status and configuration data
- Share Device Status Reports with support for remote diagnosis
Firmware
- Download firmware for all Dräger devices
- See what has changed in which firmware version
- Install firmware on Dräger devices
Spare Parts
- Explosions drawings with clickable hotspots for the selection of spare parts
- Search for part numbers and descriptions
- Ordering of spare parts in countries using the SAP DW1 template
Get in Touch With Your Specialist
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