ServiceConnect

ServiceConnect is the service platform for all Dräger and customer technicians. ServiceConnect contains applications to execute maintenance, repair or configuration activities on Dräger devices, covering the following aspects:

Apps

  • Download ServiceConnect Apps for offline use of certain functions
  • Get an overview of ServiceConnect apps installed on your machine
  • Automatically keep your installations up to date

Tests

  • Display, change and set individual sensor values, valve positions, settings for tests or repair diagnosis
  • Start self-tests of a device

Manuals

  • Manuals for all Dräger products for the topics repair, maintenance, conversion, installation, function, instructions for use, technical service bulletins
  • Full-text search and highlighting of keywords in documents

Configurations

  • Upload and download user settings to a device
  • Copy profile settings of one device to other devices

Data Snapshots

  • Generate Device Status Reports for connected devices
  • Assess the functionality of the device on the basis of log entries, status and configuration data
  • Share Device Status Reports with support for remote diagnosis

Firmware

  • Download firmware for all Dräger devices
  • See what has changed in which firmware version
  • Install firmware on Dräger devices

Spare Parts

  • Explosions drawings with clickable hotspots for the selection of spare parts
  • Search for part numbers and descriptions
  • Ordering of spare parts in countries using the SAP DW1 template


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Get in Touch With Your Specialist

Contact us Hospital
Draeger, Inc. – Medical

3135 Quarry Road
Telford, PA 18969