With PreventiveCare, you benefit from a fixed cost for annual preventative maintenance of your Dräger medical equipment – which enables you to accurately predict your service and support expenses from year to year.
Timely scheduled preventive maintenance with original Dräger parts helps to maximize equipment uptime. Because unplanned downtime is generally avoided, you can plan with confidence. All service is provided by highly qualified Dräger service personnel to ensure efficient maintenance and optimized device performance.
Dräger’s service support network – which includes more than 115 factory-trained technicians across the US – provides fast service response times to complement your in-house support efforts. You will receive a phone response to your request within 2 hours and an onsite visit by the next business day, if needed.
In addition to offering PreventiveCare, Dräger can also provide custom solutions to meet your specific needs.
- Complete service documentation and access to technical support hotline
- Inspection labor
- Preventive maintenance – parts and labor
- Software updates
- Travel expenses for preventive maintenance activities
Please note that this plan does not cover corrective maintenance activities or the cost of parts. Those aspects are covered in our TotalCare plan.
Dräger’s compliance with standards ensures highest quality service with low administrative effort on the part of your staff. Our quality management system is certified according to DIN ISO 9000 ff. and ISO 13485, and our environmental standard complies with DIN ISO 14001. In addition, Dräger maintains a complete preventive maintenance history record, which increases transparency for compliance purposes.