Dräger ID - one Login to your digital touchpoints with Dräger - customer-stories-team-laptop-business-16-6-94B3927

Dräger ID - one Login to your digital touchpoints with Dräger

Get your Dräger ID

The only ID you need - Dräger ID

With Dräger ID you benefit from numerous advantages and useful services. For example, you get access to your personalized dashboard and all digital Dräger applications you use with just one login. You can keep an eye on your personal data via all online channels with Dräger and can change it at any time.

If you already have access to applications like Webshop, Dräger Connect or PartnerConnect you already have a Dräger ID, otherwise register right now.

Dräger ID Registration

One Login

One Login

Your Dräger ID allows you to log in to all Dräger applications.

Profile Edit

One Profile

Manage your user profile in just one place.

Access to App

Your Dräger applications

Manage and access your Dräger applications in your personalized dashboard.

Group Admin

Your organization

Manage access and profiles of your organization via user management.

Support hotlines

The Dräger customer support hotlines are available in all regions. English support is available 24/7.

Country

Country Code

Phone Number

Australia

AU

+61 280 454 205

Austria

AT

+43 120 510 9049

Belgium

BE

+32 2789 2167

Canada

CA

+1 416 800 2167

China

CN

+86 400 120 4018

France 

FR

+33 170 837 000  

Germany

DE

+49 911 9515 3157

Italy

IT

+39 064 520 6128

Japan

JP

+81 368514774

Netherlands

NL

+31 347 799 265

Singapore

SG

+65 3158 6011

Spain

ES

+34 935473333

Switzerland

CH

+41 315 603 874

United Kingdom

UK

+44 203 451 9230

United States

US

+1 206 480 1158

Rest of World

GLOBAL

+34 935473333

Get in Contact

You can also reach our support by e-mail: myid@draeger.com

Do you still have questions about Dräger ID?

What if I forgot my password? Why can't I log in? We will be happy to help you - we have compiled these and many other frequently asked questions for you in our FAQs.

General

What is Dräger ID?

The Dräger ID is your access to the digital channels of Dräger.

What advantages does the Dräger ID offer me?

  • Uniform login with your email address
  • Access to Dräger's digital channels
  • One central user profile
  • Personalized dashboard
  • Manage organization accounts

Registration

Why is my password not accepted during registration?

We are following NIST password guidelines. Your password must consist of:

  • at least 8 characters
  • contains number (0-9)
  • common passwords are forbidden (e.g. password1234)
  • does not contain part of username

Why is my email address not accepted during registration?

Probably a Dräger ID account already exists for your email address. Since only one account can be created per email address, you must use a different email address for registration.

Alternatively, you can reset the password and use the existing account.

Why is my activation link / code for the Dräger ID expired / not valid?

The activation link / code of your Dräger ID is valid for 5 minutes. You can request a new activation link / code in the running registration.

Why haven't I received an email with an activation link?

Check your spam folder. If no email with the activation link has arrived there, please request code again.

Login

Why is my Dräger ID not active?

Before you can log in with your Dräger ID, you must click the activation link or enter the code. You will find this link / code in the email sent to your specified Dräger ID email address.

What can I do if I have forgotten my access data?

Click on "Forgot password", enter your Dräger ID email address and follow the rest of the process.

Why can't I log in anymore?

This can have several possibilities:

  • Your account has not been activated yet. (check your mailbox and spam folder. There you will find an email with the activation link / code).
  • Your account is not a Dräger ID (Older Dräger applications do not use the Dräger ID. Log in with your application user data).
  • Your account is temporarily locked out after a certain number of failed login attempts to deter brute-force attacks. In case your account has been locked, you will receive an email with instructions how to unlock your account. In case you need further assistance, please contact our support team.

User profile

How can I change the email address I use to log in?

Your Dräger ID e-mail address may be linked to authorizations, so it is not possible to change the e-mail address subsequently. 

Please contact the support: myid@draeger.com

How can I change my user data?

Click to "My Profil" from any application to customize your user data.

Can I use an MFA?

After registration is completed, an MFA can be defined. This can also be defined subsequently via "My Profile".

The following MFA methods are available: 

  • E-Mail
  • Okta Verify
  • Password
  • Phone
  • Google Authenticator

Data protection, terms of use, deletion of account

How can I delete my Dräger ID account?

Please note, by deleting your Dräger ID, all your authorizations on Dräger online applications will be deleted as well.

Please feel free to contact our Group Data Protection Officer to request deletion of your Dräger ID by e-mail: dataprivacy@draeger.com

How does Dräger use my data?

Data protection is particularly important to us. Dräger does not sell customer data and will not pass the data on to third parties.

To the privacy policy

Which T&Cs do the Dräger applications use?

Here you can find the terms and conditions of the applications that use the Dräger ID.

Terms and Condition for Digital Products

Can I pass on my Dräger ID login information to third parties?

Your Dräger ID is personal. To avoid misuse, you should not share your login information. This is also recommended in our privacy policy.