When you visit our website, information about its use is automatically collected. This information is important to Dräger because it is the only way for us to find out what content on our websites is interesting to you and how we can continue to improve our services for you in the future. To do so, we use the following:
Usercentrics - Consent Management Platform
We use the Usercentrics service from Usercentrics GmbH in Germany as our Consent Management Platform (CMP). The purpose of this CMP is to collect and transfer personal data and to manage and document consent.
The following website visitor data is collected when the CMP is used:
- Consent data (consent ID, consent number, time consent was granted, opt-in or opt-out, banner language, customer settings, template version)
- Device data (HTTP agent, HTTP referrer)
- IP address
- Geolocation
The processing is carried out for users from the European Union on the legal basis of Art. 6 (1) (f) GDPR to ensure our legitimate interest in consent management and the administration of the services on our website.
Further information on the processing of your personal data by Usercentrics GmbH can be found in Usercentrics' data protection information: https://usercentrics.com/trust-center/
Adobe Analytics
This website uses the web analytics service Adobe Analytics to evaluate user access to this website. For the analysis, cookies are stored on your terminal device and information is collected about it, which is also stored on servers of our contract processor Adobe Systems Software Ireland Limited, located at 4-6 Riverwalk, Citywest Business Park 0000 Dublin 24, Ireland ("Adobe").
The information stored on Adobe servers cannot be directly linked to a specific person because Adobe Analytics is used with the settings "Before Geo-Lookup: Replace visitor's last IP octet with 0" and "Obfuscate IP-Removed". The setting "Before Geo-Lookup: Replace visitor's last IP octet with 0" ensures that the IP address is anonymized by replacing the last octet of the IP address with zeros before this so-called geolocation. The approximate location of the user is added to the tracking packet that still contains the full IP address for statistical analysis. Before the tracking packet is stored, the IP address is then replaced with a single fixed IP address - this is called a generic IP address - if the "Obfuscate IP -Removed" setting is configured. This means that the IP address is no longer included in a stored record.
For users from the European Union: We only use Adobe Analytics in connection with your personal data if you have given us your express consent in advance. Your consent is also the legal basis for the use of Adobe Analytics pursuant to Art. 6 (1) (a) GDPR. You can decide yourself about the setting of cookies as described above in your Cookie-Settings on our website and, in particular, deactivate already activated cookies from Adobe Analytics by deselecting the cookie group "Statistics" and thus revoking your consent. In addition, you can also disable the setting of cookies altogether in your browser settings. Your personal data collected in connection with Adobe will be deleted or anonymized after 24 months.
Data processing by Adobe Analytics is governed by Adobe's privacy policy. Learn more about Adobe Analytics' privacy policy at https://www.adobe.com/de/privacy/policy.html
Google Tag Manager
We use the Google Tag Manager of Google Ireland Limited (“Google Tag Manager”) on our website. Google Tag Manager is used to manage our website tags via an interface. The Google Tag Manager is a domain to which the IP address is transmitted for technical reasons. The Google Tag Manager then triggers other tags, which in turn may collect data.
The legal basis for users of the EU for the transmission of the IP address is our legitimate interest in managing our website services and triggering other tags in accordance with Art. 6 para. (1) (f) GDPR. Further information on data processing can be found at: https://support.google.com/tagmanager/answer/7157428.
Google Ads
We also use the online advertising program Google Ads from Google LLC, Amphitheatre Parkway Mountain View, CA 94043, USA (""Google Ads"").
In this context, we use the remarketing function of Google with your consent. This enables us to show you targeted advertisements across devices and present them according to your interests. You will be shown products on websites for which an interest has been identified on other websites in the Google network - also across devices - through your surfing and usage behavior.
For this function, technical information (e.g. IP address, time of visit, device and browser information) is read and cookies are set. Additional data processing only takes place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged into your Google account while visiting our website, Google uses your data to create target group lists for cross-device remarketing. Furthermore, we use the conversion tracking function to measure the effectiveness of individual ads, offers and features. Conversion tracking is supported by the Google function of the so-called conversion linker. Conversion linker tags are used to help tags measure click data so that conversions can be measured effectively. For more information, please visit: https://support.google.com/tagmanager/answer/7549390?hl=en-AU.
To measure conversion, cookies are set on your end device as soon as you click on a Google ad. These cookies do not identify you personally, but are intended to enable us to determine whether you return to the website with the specific offer during the 30-day validity of the cookies.
When you click on our website as a website visitor, the URL of the conversion page on your website usually contains information about the click. When a website visitor performs an action that you have marked as a conversion (for example, when a Google Ads conversion tag is triggered), the click information is used to link that conversion to the click that brought the visitor to your website.
The information collected using the conversion cookie is used to create conversion statistics for us. We learn the total number of users who clicked on an ad and were redirected to a website tagged with a conversion tracking tag. The data collected in this way is transferred in anonymized form to Google servers in the USA and stored there.
We only use Google Ads in connection with your personal data if you have given us your prior explicit consent. For users from the European Union, the legal basis for the use of Google Ads is Art. 6 (1) (a) GDPR. You can decide about the setting of cookies yourself in your cookie settings on our website as described above and in particular deactivate previously activated cookies and thus revoke your consent. In addition, you can disable the setting of cookies altogether in your browser settings. Your personal data collected in connection with Google Ads will be deleted or anonymized after one month (in relation to the IP address) or three months (in relation to cookie information).
Information that Google uses to display advertisements can be set by Google at the following link https://adssettings.google.com/.
Alternatively, you can deactivate cookies on the Digital Advertising Alliance site at the following link https://optout.aboutads.info/ or on the Your Online Choices site at https://www.youronlinechoices.com/de/. Further information on your rights as a data subject in relation to Draeger, including the right of withdrawal, can be found below in this data protection information. In addition, you will find further information on setting and revocation options in Google's data protection declaration for advertising at https://policies.google.com/technologies/ads and on data protection at Google as a whole in Google's general data protection declaration at https://policies.google.com/privacy.
Google Consent Mode
We use the Google Consent Mode of Google Ireland Limited (“Consent Mode”) on our website. Consent Mode is a consent procedure for Google services (e.g. Google Ads or Google Analytics) with which Google complies with the legal obligations of the EU Regulation on contestable and fair markets in the digital sector (“Digital Markets Act”). The Digital Markets Act states that Google, as a central platform service, must obtain its own consent from the Google service user. To enable Google to comply with this legal obligation, we have implemented this consent process in our consent management tool. We therefore forward your decision to use certain Google services to Google. For this purpose, we transfer technical information (e.g. IP address) to Google Ireland Limited.
We have implemented Consent Mode in the basic version. Google tags are only loaded once you have consented to the respective Google service. No data will be transmitted to Google Ireland Limited - including the consent status - until the consent decision has been made and in the event of a rejection of the use of the respective Google service. The triggering of Google tags is completely blocked. The conversion modeling of the consent mode in ads is then based on a general model.If the user gives their consent, the APIs for the consent mode of Google tags are loaded and executed.
The legal basis for the transmission of technical information together with your consent decision is for users from the European Union the consent in accordance with Art. 6 (1) (a) GDPR.
Further information on data processing can be found at: https://support.google.com/google-ads/answer/14505993?sjid=7368176355893656468-EU, https://support.google.com/adsense/answer/13554116?hl=en&sjid=7279182705469732813-EU#zippy=%2Cgoogle-certified-cmps, https://support.google.com/google-ads/answer/10000067?hl=en and https://support.google.com/google-ads/answer/14505993?sjid=7368176355893656468-EU.
Meta Features
We also use the Meta pixel on our website with your consent. Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Meta") is the controller of your personal data within Meta.
With the help of the Meta pixel, the activities of a website visitor are tracked. For this purpose, a connection to the Meta servers is established via this pixel using your IP address when you visit our website. We use the meta pixel to assign the user to target groups (so-called "website custom audiences") for remarketing purposes and to align the ad delivery on Meta advertising spaces (so-called "Facebook ads" and "Instagram ads", hereinafter "meta ads") accordingly. Accordingly, we use meta pixels to display meta ads set by us to meta users who also have an interest in our websites or who have certain attributes (e.g. interests in certain topics or products determined based on the websites visited) that we transmit to Meta. With the help of the Meta pixel, we also want to ensure that our Meta ads correspond to the potential interest of the users and do not have a harassing effect.
In addition, the data collected is processed statistically for the purpose of measuring, evaluating and optimizing the effectiveness of Meta ads by seeing whether users were redirected to our website after clicking on a Meta ad and what actions they performed there (e.g. downloads) (so-called "conversion"). We receive reports from Meta in anonymized form. Meta assigns this information, transmitted in hashed form, to your Meta account, if you have one.
Meta is controller, in the same way as we are, of the use of your personal data for targeting purposes on Meta. We have therefore entered into a Joint Controller Agreement with Meta Platforms Ireland Ltd. which you can access here: https://www.facebook.com/legal/controller_addendum .
In this agreement, we have divided the data protection obligations as follows:
We are responsible for providing you with all information pursuant to Articles 13 and 14 of the GDPR regarding the joint processing of personal data;
Meta Platforms Ireland Ltd. is responsible for providing you with the rights set forth in Art. 15 to 20 GDPR with respect to the personal data stored by Meta after the joint processing.
Meta is solely responsible for the subsequent processing of the transmitted data.
Cookies can be set on the end device via the meta pixel. The processing of the aforementioned information by the meta pixel and the setting as well as reading of the meta cookie only takes place with your consent. Your consent is also the legal basis for the use of the meta pixel, for users from the European Union in accordance with Art. 6 (1) (a) GDPR.
You can decide yourself about the collection by the meta pixel and the use of your data for the display of meta ads as described above in your cookie settings on our website and, in particular, deactivate previously activated cookies and thus withdraw your consent. You can also deactivate the setting of cookies altogether in your browser settings as described above. In addition, you can visit the following page set up by Meta and follow the instructions there regarding the settings for usage-based advertising ("Your Advertising Preferences") to set which types of advertisements are displayed to you within Meta: https://www.facebook.com/settings?tab=ads. The settings are made in a platform-independent manner, i.e. they are applied to all devices, such as desktop computers or mobile devices. Your personal data collected in connection with the Meta pixel will be deleted or anonymized after 420 days.
For more information on data protection - in particular Meta's contact details and Meta's data protection officer - as well as your rights and setting options, please refer to the Terms of Use for Meta Business Tools, including the Responsible Party Addendum, as well as Meta's Data and Cookie Policy at https://www.facebook.com/policy and https://www.facebook.com/policies/cookies/.
LinkedIn ("Insights Tag")
Furthermore, we use the so-called conversion tracking with LinkedIn Insights Tag, a tool of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, ("LinkedIn") on our website. For this purpose, the LinkedIn Insight Tag is integrated on our pages and a cookie is set on your end device by LinkedIn. This informs LinkedIn that you have visited our web pages, whereby your IP address is also collected. In addition, timestamps and events such as page views are stored. This enables us to statistically evaluate the use of our website in order to constantly optimize it. We learn, for example, through which LinkedIn ad or interaction on LinkedIn you came to our website. This allows us to better control the display of our advertising.
In addition, we can use LinkedIn "insight tags" to create so-called "website audiences" and thus display ads for our website around LinkedIn members who have visited our website. In doing so, cookie information is matched with LinkedIn member data to build the audience. Direct identifiers are removed from this data within seven days and the remaining data is deleted at the latest after 180 days.
We only use Insights tags if you have given us your explicit consent beforehand. Your consent is also the legal basis for the use of the Insights tag, for users from the European Union in accordance with Art. 6 (1) (a) GDPR. You can decide yourself about the setting of cookies as described above in your cookie settings on our website and in particular deactivate previously activated cookies by deselecting the cookie group "Marketing" and thus withdraw your consent. In addition, you can also deactivate the setting of cookies altogether in the settings of your browser. Your personal data collected in connection with the LinkedIn Insights tag will be deleted or anonymized after 90 days.
For more information on conversion tracking, please visit https://www.linkedin.com/help/linkedin/answer/67595/linkedin-conversion-trackingubersicht. Please note that the data may be stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn may use the data for its own advertising purposes. For more information, please see LinkedIn's privacy policy at https://www.linkedin.com/legal/privacy-policy. You can prevent the analysis of your usage behavior by LinkedIn as well as the display of interest-based recommendations via https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
YouTube
We have embedded videos of the video service YouTube of YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA, on our website, whereby the video services in the European Economic Area and in Switzerland are provided by the European Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("YouTube").
We use the embedded YouTube videos only in the so-called extended data protection mode. This means that YouTube does not store cookies for users who only visit the website with the embedded YouTube video and do not click on the video to start the playback of the YouTube video. If you click on the embedded YouTube video player on our website, YouTube may store cookies on your end device and may receive personal data from you. If you are logged in to YouTube at the same time, YouTube can assign any collected data to your YouTube account.
If you do not want this, please do not use this function or do not start the YouTube videos. For users from the European Union, the processing of personal data collected in the context of the use of YouTube is carried out on the basis of Art. 6 (1) (a) GDPR on the basis of the consent given by you to play the respective video. Your consent can be withdrawn at any time for the future. Further information on YouTube can be found at https://www.youtube.com/yt/about/de/. Information on data processing and notes on data protection by YouTube can be found in the general privacy policy of Google https://policies.google.com/privacy?hl=de&gl=de.
Instagram
We use a feed from the Instagram service on our website. Instagram is an audiovisual social media platform that allows users to share photos and videos and redistribute such data on other social networks ("Instagram"). The operating entity of the Instagram services for users in the European Economic Area is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.
The Instagram feed is integrated into our website via an iFrame and ensures that we can show you our Instagram content (such as photos and videos) on our website. The feed is disabled (grayed out) by default. Only when you click on the "I agree" button does your browser make a request to the Instagram media server, which also transmits your IP address so that the iFrame with our Instagram content can be displayed to you. This is technically necessary for the transmission. For users from the European Union, the legal basis for this is Art. 6 (1) (a) GDPR.
Incidentally, our websites contain links to our Instagram account so that you can follow us on Instagram.
Further information on data protection and your rights and settings options in this regard are available in Instagram's privacy policy at https://help.instagram.com/155833707900388/.
Twilio SendGrid
The website as well as individual products use the Twilio SendGrid email services ("Twilio SendGrid"), of the provider Twilio Inc, 101 Spear St FL 5 San Francisco, CA, 94105-1554 United States, to communicate with you in the context of providing our services. For this purpose, we process the data necessary for the communication (such as recipient address, subject, date and method of communication). For users from the European Union: the legal basis for the processing of this data is the performance of a contract within the meaning of Art. 6 (1) (b) GDPR.For more information on data processing at Twilio SendGrid, please visit: https://sendgrid.com/resource/general-data-protection-regulation-2/
HubSpot
For our online marketing activities, we use HubSpot, an integrated software solution from HubSpot, Inc, 25 First Street, Cambridge, MA 02141 USA or HubSpot European Office, Ground Floor, Two Dockland Central, Guild Street, Dublin 1, Ireland ("HupSpot") that allows us to cover a wide range of aspects, including:
- e-mail marketing (newsletter, banner and automated e-mails, e.g. to provide downloads)
- social media publishing and reporting
- reporting (e.g., sources of traffic, access, etc.)
- contact management (e.g., user segmentation and customer relationship management)
- landing pages, blogs, and contact forms
- services (live-chat, chat-bots, ticket system, polls, knowledge databases)
For users from the European Union, the legal basis for the aforementioned online marketing activities - unless otherwise indicated - is the implementation of pre-contractual measures in accordance with Art. 6 (1) (b) and our legitimate interest in the efficient provision of information in accordance with Art. 6 (1) (f) GDPR.
In addition, we use the meetings function of HubSpot to effectively and easily arrange appointments with you. For this purpose, free times of our participating employees are shown to you. You can select your preferred appointment time and arrange it with a staff member via "Confirm meeting". For this purpose, we process your first and last name as well as your business e-mail address. As soon as you press the "Continue" button in "Confirm meeting", you will receive a corresponding confirmation e-mail from us. For users from the European Union , the legal basis is the implementation of pre-contractual measures according to Art. 6 (1) (b) as well as our legitimate interest according to Art. 6 (1) (f) GDPR in efficient scheduling.
In addition, we use HubSpot's tracking tool for our online marketing activities on our website with your consent. HubSpot uses cookies to enable an analysis of your use of the website by us. HubSpot evaluates the collected information (e.g. IP address, timestamp, geographical location, type of browser, duration of visit and pages viewed) on our behalf so that we can generate reports about the visit and the pages visited. Information collected by HubSpot and the content of our website is stored on servers of HubSpot's service providers.
The legal basis for the processing is your consent, for users from the European Union in accordance with Art. 6 para. (1) (a) GDPR, which you can withdraw at any time with effect for the future by deselecting the “Marketing” cookie group. The cookies and the personal data collected in this context will be deleted or anonymized after 13 months at the latest.
If you give us your advertising consent, the data will be exchanged between HubSpot, Inc. and Microsoft Dynamics 365 (CRM system) of Microsoft Ireland Operations Limited in order to be able to compare and complete the database of both systems.
We have concluded so-called EU standard contractual clauses with HubSpot to ensure an appropriate level of data protection when transferring personal data from the EU. In addition, HubSpot is certified according to the EU-US Data Privacy Framework, so that an adequate level of data protection within the meaning of Art. 45 GDPR is ensured (adequacy decision).
Further information on data protection can be found in the HubSpot Data Protection Policy at https://legal.hubspot.com/de/privacy-policy, in the Cookie Policy at https://legal.hubspot.com/de/cookie-policy and on the HubSpot knowledge pages at https://knowledge.hubspot.com/de/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser#cookies-from-third-party-systems.
Microsoft Dynamics 365 (CRM system)
We use a customer relationship management system (CRM system) from Microsoft Ireland Operations Limited, based in Ireland, for communication and data storage.
We process personal information - in particular business contact information and technical information such as log information - insofar as this is necessary for business communication, contract initiation, contract execution, contract processing, documentation of business processes or fraud prevention.
The legal basis for data processing depends on the context of the data processing situation and may be as follows for user from the EU:
- Data processing - in particular of business contact information and contract information - may be based on the establishment of a contract and consequently on Art. 6 (1) (b) GDPR.
- In addition, the fulfillment of legal obligations pursuant to Art. 6 (1) (c) GDPR can also serve as the legal basis for data processing - in particular for statutory retention obligations.
- Consent to data processing can also form the legal basis for data processing - e.g. for an advertising approach - in accordance with Art. 6 (1) (a) GDPR. In particular, if you give us your advertising consent, the data will be exchanged between HubSpot, Inc. and Microsoft Ireland Operations Limited in order to compare and complete the database of both systems.
- In addition, data processing may be based on our legitimate interest in business communication with contractual partners and the prevention of disruptions and attempted fraud in accordance with Art. 6 (1) (f) GDPR.
Further information on data protection at Microsoft can be found in Microsoft's privacy policy at: https://privacy.microsoft.com/de-de/privacystatement.
Dräger Data Platform
We collect data centrally via the Dräger Data Platform (“Data Platform”) in order to be able to visualize the data in a uniform environment.
For this purpose, we use the Data Platform to access information already collected with your consent from the following service providers:
- HubSpot- Microsoft Dynamics 365 (CRM system)
For the scope of the information collected, please see to the information on data processing by Hubspot and Microsoft Dynamics 365 (see above). If there is no consent for the processing of personal data of the aforementioned services, no processing by the Data Platform takes place.
The legal basis for data processing for users from the European Union is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the visualization of information already collected to promote the sale of goods and the provision of services.The following service providers are used to realize the functions of the Data Platform
- AWS of Amazon Web Services EMEA SARL as infrastructure provider (IaaS). The storage location is Frankfurt am Main (Germany). Further information on data processing by AWS can be found at: https://aws.amazon.com/de/compliance/data-privacy/.
- Databricks of Databricks Inc (USA) for data management as a SaaS solution on the AWS infrastructure.
We have concluded EU standard contractual clauses with Databricks Inc. to ensure an appropriate level of data protection during the transfer of personal data from the EU. In addition, Databricks Inc. is certified according to the EU-US Data Privacy Framework, so that an adequate level of data protection within the meaning of Art. 45 GDPR is ensured (adequacy decision). Further information on data processing by Databricks Inc. can be found at: https://www.databricks.com/legal/privacynotice.