Self-Service in My Dräger

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The Self-Service in our customer portal My Dräger supports you by giving you increased transparency and efficiency when it comes to your service processes.

We understand how important it is for you to focus on your core business. You have no time to waste on dealing with technical issues and long service inquiries when it comes to your device fleet. At Dräger, our primary aim is to keep your Dräger devices up and running through more efficient service processes, which keep you informed no matter where you are.

My Dräger - want to try the benefits?

Sign up now to My Dräger to start managing your safety equipment service requests.

Try it out now!

Service Request - Workshop service registration made easy

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We want to make service registration quick and easy for you. As a Dräger customer, you can get just in a few steps to service: When your device needs service in a workshop you can log in directly to our My Dräger portal. In three brief steps, you can register your device for the appropriate service. By following the clearly laid-out menus, simply enter:

The device's data
Your customer data
Choose your workshop
Registration completed

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Get an overview of your service status!

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With our Service Tracking application, we provide you with ongoing updates on all of your Dräger service cases to help you with improved uptimes and planning. By tracking a service case, you receive: