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Manage equipment uptime

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Medical equipment performs at its best when it is correctly and regularly maintained

Get piece of mind through maximised uptime, performance, safety and device lifetime.
Our service contracts ensure:

  • Regulatory compliant
  • Operational continuity
  • Budget security

Maximum protection for your medical devices during their lifecycle


Service quality at the highest level

We not only develop, manufacture and sell products and solutions, we also support them.

As your Specialist in Acute Care we offer flexible and reliable solutions and help with your individual needs.

Service that is tailored to your needs? That is the quality of service that only a manufacturer can offer.

Why use the Official Technical Service?

Find out what makes us different

On demand or contract? We can help you either way

We can offer original manufacturer servicing on an ad-hoc basis or scheduled regular service visits for a fixed price per device.
From maintenance and repairs to remote diagnosis or support for in-house technicians - we are there for you – quickly and reliably.


Total Care

Budget security on maintenance and repair.


Partner Care

For those who choose to do service in-house.


Preventive Care

Avoid unexpected failures in advance


Extended Care

Coverage beyond the standard warranty period.


Our advantages at a glance

  • Short response times - because every minute counts
  • Efficient - remote support via Connected Maintenance
  • Preventive maintenance - to avoid unplanned failures / downtime
  • Certified & competent -  all of our technicians are experts in the devices they support
  • Documentation - from installation to decommissioning, we manage and store it all
  • Original spare parts - for best performance

Dräger Connect


You want to try the benefits? Try Dräger Connect!

Sign up now in the customer portal Dräger Connect and start straight away with the Self-Service Tracking or Service Tracking and Service Request

Learn more about Dräger Connect & Self Service

We strive to help our customers to have the highest uptime on their critical equipment and keep it in perfect condition.

Our Dräger commitment

Get in Touch with Your Specialist in Acute Care

Contact Us Hospital

Draeger Medical UK Ltd.

The Willows, Mark Road, Hemel Hempstead, Herts, HP2 7BW

+44 (0) 1442 213 542

Call us from Mon - Thurs 8:30am - 5pm
Fri 8:30am - 4:30pm

Draeger Ireland Ltd.

Unit 2, 4075 Kingswood Road, Citywest Business Campus, Dublin 24

+353 (1) 428 6400

Call us from Mon - Fri 9am - 5pm