Dräger Services: Protecting Your Safety Devices - Dräger Services technician carries out maintenance on devices

Dräger Services: Protecting Your Safety Devices

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Update: COVID-19 – Dräger Service

Dräger UK & ROI are aware of the importance in ensuring that all Safety and Medical equipment, manufactured by Dräger, is maintained and repaired during these uncertain times. In the area of Service, we have a staff of more than 85 field and workshop service engineers distributed throughout the UK & ROI and are committed to ensuring that we remain as fully operational as possible. We are continuously monitoring the situation and at present we have sufficient resources available. However, should the situation change we will communicate this accordingly.

At a company level we are taking all possible measures to maintain our service levels, while protecting all our employees from possible infections of the virus COVID-19. Some of these additional measures include providing our engineers with the appropriate Personal Protective Equipment and offering guidance on correct hygiene procedures.

We would like to take this opportunity to express our absolute commitment to collaboration during these challenging times.

Reliable and stress-free service solutions for your safety devices

We believe that when it comes to the safety of your employees and systems, procuring good products is just one component. Safety devices perform optimally when they are correctly calibrated and undergo regular maintenance. When you rely on Dräger Services for your product maintenance solutions, you tap into expert knowledge from a worldwide network built on over 100 years of experience. The Dräger Services team includes 50 certified engineers in the UK area alone. We will work closely with you to ensure that we support you with the service offering that fits best. This means that you can stay focused on your core business – because we take care of the rest.

Service Agreements

TotalCare icon

TotalCare

This comprehensive service package brings your products regular maintenance and also includes provisioning of repair parts and labour.

PreventativeCare icon

PreventiveCare

Maintain the value of your equipment by guarding against wear and extending service life. Functions are tested, devices are calibrated and parts are preventatively replaced.

ExtendedCare icon

ExtendedCare

Extend the manufacturer’s warranty of Dräger products whilst increasing cost control.

PartnerCare icon

PartnerCare

If you wish to service your own products, this contract gives you access to intellectual property that enables effective maintenance of your equipment.

TotalCare

PreventativeCare

ExtendedCare

PartnerCare

Planned maintenance per manufacturer schedule

 

 

Preventative maintenance test protocols

 

 

All maintenance labour (incl. travel)

 

 

All maintenance materials

 

 

All repair labour 
(incl. travel)

 

 

All repair materials
(excl. consumables)

 

 

Service report

 

 

 

Access to Dräger technical support

 

 

 

 

Access to up-to-date technical documentation

 

Access to official Dräger service software

 

Dräger technician checks for parts

Other services: contract

Our goal is to make your job easier and to make maintenance tasks plannable. That’s why we offer a wide range of additional contract options:

•    Cleaning and disinfection

•    Fit test

•    Sensor exchange

•    Remote services

•    Software update

•    Customised service reports

•    Logistic/pick up

•    Priority services

•    Local requirements

Dräger technician makes an onsite service visit

Other services: on demand

Although we recommend contracts for efficiency, we offer also repair and maintenance services on demand. 

•    Inspection, maintenance and repair

•    Installation and commissioning

•    Spare parts service

•    Regular software maintenance and updates

•    Provisioning of loan equipment shop

•    Servicing of non-Dräger equipment

At your side: contact Dräger Services

Our service heroes: bringing dedication to work

Our Dräger Services team is passionate about what they do. We join a couple of employees and take a little peek into their lives as they go about their working day.

Expert delivers training course

Dräger Training Courses

We always strive to help bring your company success on every level. From the uncompromising quality standard of our products to our holistic services solutions – and beyond, to the multitude of training courses we offer for every industry.

Get in touch with Dräger

Contact us

Draeger Safety UK Ltd.

Ullswater Close, Blyth Riverside Business Park
Blyth, Northumberland, NE24 4RG

+44 (0) 1670 352 891

Call us from Mo - Thurs 8:30 - 17:00h
Fri - 8:30 - 14.00

Draeger Marine and Offshore

Unit E1, ABZ Business Park, International View,
Dyce, Aberdeen, AB21 0BJ

+44 (0) 1224 701 569