Self-Service in Dräger Connect

The Self-Service in our customer portal Dräger Connect supports you by giving you increased transparency and efficiency when it comes to your service processes.

We understand how important it is for you to focus on your core business. You have no time to waste on dealing with technical issues and long service inquiries when it comes to your device fleet. At Dräger, our primary aim is to keep your Dräger devices up and running through more efficient service processes, which keep you informed no matter where you are.

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Dräger Connect - want to try the benefits?

Sign up now to Dräger Connect to start managing your safety equipment service requests.

Service Request - Workshop service registration made easy

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We want to make service registration quick and easy for you.  As a Dräger customer, you can get just in a few steps to service: When your device needs service in a workshop you can log in directly to our Dräger Connect portal. In three brief steps, you can register your device for the appropriate service. By following the clearly laid-out menus, simply enter:

  • The device's data
  • Your customer data
  • Choose your workshop
  • Registration completed

Get an overview of your service status!

With our Service Tracking application, we provide you with ongoing updates on all of your Dräger service cases to help you with improved uptimes and planning. By tracking a service case, you receive:

  • The current service status
  • Device information
  • Previous workshop activities
  • Automated e-mail updates
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Downloads

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Self Service Request Sheet

Download PDF

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Self Service Tracking Sheet

Download PDF

Dräger Services

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Dräger Services (Safety)

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Dräger Services (Hospital)

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Digital Safety Service Solutions

Get in touch with Dräger

Contact us

Draeger Safety UK Ltd.

Ullswater Close, Blyth Riverside Business Park
Blyth, Northumberland, NE24 4RG

+44 (0) 1670 352 891

Call us from Mo - Thurs 8:30 - 17:00h
Fri - 8:30 - 14.00

Draeger Marine and Offshore

Unit E1, ABZ Business Park, International View,
Dyce, Aberdeen, AB21 0BJ

+44 (0) 1224 701 569